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Table 2 Average scores (points and %) obtained according to the number of inhabitants

From: Level of quality management in the Municipal Sports Services, contrast trough EFQM Excellence Model

  Municipalities A Municipalities B Municipalities C
Points Means ± SD Points Means ± SD Points Means ± SD
Leadership 626 62.6 ± 23.1 666 66.6 ± 22.9 690 69.0 ± 19.4
Policy and strategy 506 50.6 ± 21.2 528 52.8 ± 19.5 606 60.6 ± 19.9*,#
Person management 551 55.1 ± 18.7 558 55.8 ± 19.3 629 62.9 ± 18.8*,#
Alliances and resources 502 50.2 ± 19.8 528 52.8 ± 20.4 624 62.4 ± 19.3*,#
Processes 514 51.4 ± 24.6 544 54.4 ± 20.2 615 61.5 ± 20.7#
External customers results 627 62.7 ± 18.9 637 63.7 ± 16.0 657 65.7 ± 14.7
Results in people 602 60.2 ± 17.7. 576 57.6 ± 16.3 640 64.0 ± 15.3*
Results in society 569 56.9 ± 18.5 594 59.4 ± 14.7 621 62.1 ± 16.4
Key results 644 64.4 ± 17.2 675 67.5 ± 14.9 676 67.6 ± 15.3
  1. * Statistically significant differences between municipalities C and A
  2. # Statistically significant differences between municipalities C and B