Skip to main content

Table 4 The number of sampled papers dedicated to a specific domain or sector (N = 76)

From: Business process performance measurement: a structured literature review of indicators, measures and metrics

Domain or sector Number of papers
IS/IT 7
Supply chain 5
Business network 3
Manufacturing 3
Services 3
Automobile 2
Banking/financial 2
Government 2
Health 2
Helpdesk/maintenance 2
Construction 1
HR 1
SME 1
Strategic planning 1
Telecom 1
Total 36