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Table 6 Results of standard path coefficients for each hypothesis

From: Tourism guide cloud service quality: What actually delights customers?

Hypothesis Standard path coefficient (SE) Result
H1: information quality → overall satisfaction 0.15* (0.08) Supported
H2: function quality → overall satisfaction 0.22* (0.09) Supported
H3: real feedback → overall satisfaction −0.11 (0.20) Not supported
H4: multiple visual aids → overall satisfaction 0.20* (0.09) Supported
H5: enjoyment → overall satisfaction 0.21* (0.09) Supported
H6: enjoyment → loyalty 0.22* (0.05) Supported
H7: overall satisfaction → loyalty 0.64* (0.04) Supported
  1. * p < 0.05