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Table 1 Profile of the respondents (n = 336)

From: Tourism guide cloud service quality: What actually delights customers?

Characteristics Item Frequency Percent (%)
Gender Male 167 49.7
  Female 169 50.3
Age Below 20 years old 39 11.6
  21–30 years old 193 57.4
  31–40 years old 55 16.4
  More than 41 years old 49 14.6
Marital status Single 246 73.2
  Married 90 26.8
Education level High school 20 5.9
  College 230 68.5
  Master 86 25.6
Using tourism guide cloud Less than 1 year 201 59.8
  1–2 years 89 26.5
  2–3 years 39 11.6
  More than 3 years 7 2.1