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Table 2 Confirmatory factor analysis: item measurement properties

From: The influence of corporate social responsibility, ability, reputation, and transparency on hotel customer loyalty in the U.S.: a gender-based approach

Constructs Items Standardized factor loadings Cronbach’s α CR AVE
CSR CSR-1 .576 .825 .898 .643
  CSR-2 .663    
  CSR-3 .831    
  CSR-4 .815    
  CSR-5 .667    
CA CA-1 .813 .814 .810 .756
  CA-2 .808    
  CA-3 .715    
Corporate reputation CR-1 .849 .893 .897 .882
  CR-2 .878    
  CR-3 .846    
Transparency TR_1 .709 .853 .726 .661
  TR_2 .729    
  TR_3 .753    
  TR_4 .729    
  TR_5 .780    
Customer loyalty CL-1 .789 .865 .922 .798
  CL-2 .501    
  CL-3 .830    
  CL-4 .862    
  1. Goodness-of-fit: χ 2 = 1376.434, df = 303, p < .001, RMSEA = .08, CFI = .900, NFI = .901, TLI = .902
  2. CSR corporate social responsibility, CA corporate ability