What matters to infrequent customers: a pragmatic approach to understanding perceived value and intention to revisit trendy coffee café

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Table 1 Internal consistency and convergent validity

Construct	Item	Loading	AVE	CR
Perceived	PROD1	0.903	0.679	0.861
Product quality	PROD2	0.910
Product quality	PROD3	0.626
Perceived	SERV1	0.827	0.772	0.910
Service quality	SERV2	0.904
Service quality	SERV3	0.903
Perceived	EXP1	0.864	0.693	0.871
Experience quality	EXP2	0.831
Experience quality	EXP3	0.801
Perceived value	VAL1	0.813	0.645	0.845
Perceived value	VAL2	0.848
	VAL3	0.745
Revisit intention	INT1	0.858	0.762	0.906
	INT2	0.880
	INT3	0.881