From: Usability evaluation of mobile applications using ISO 9241 and ISO 25062 standards
Satisfaction measures | Google Maps | Google Apps | ||||
---|---|---|---|---|---|---|
Mean | Median | Std. deviation | Mean | Median | Std. deviation | |
Overall reaction | 5.64 | 5.41 | 2.15 | 6.35 | 7 | 1.67 |
Screen evaluation | 5.87 | 6 | 1.94 | 7.03 | 7.42 | 1.43 |
Terminology and information | 5.61 | 6.08 | 2.08 | 6.39 | 6.83 | 1.64 |
Learning | 5.64 | 6.25 | 2.01 | 6.91 | 6.75 | 1.15 |
Application capabilities | 5.89 | 6.12 | 2.05 | 5.72 | 6 | 1.28 |
Usability and UI | 4.93 | 6.5 | 2.69 | 6.53 | 6.5 | 1.22 |
Technical manual and on-line help | 4.5 | 4.5 | 2.42 | 6.27 | 6 | 2.12 |