Table 5 The normalized sub-criteria weightings
Criteria | Level one | Sub-criteria | Level two |
|---|---|---|---|
Functionality | 0.38 | Compatibility | 0.05 |
Scheduler | 0.02 | ||
Category | 0.05 | ||
Support BI | 0.17 | ||
Security | 0.09 | ||
Vendor | 0.07 | Technical capability | 0.026 |
Reputation | 0.01 | ||
Provides permanent service | 0.034 | ||
Usability | 0.31 | Ease of use | 0.254 |
Completeness of the GUI | 0.056 | ||
Cost | 0.09 | Cost of maintenance | 0.033 |
Consultant expense | 0.013 | ||
Price | 0.044 | ||
Reliability | 0.14 | Stability | 0.035 |
Recovery ability | 0.105 |