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Table 6 Usability group

From: An evaluation and selection problems of OSS-LMS packages

References

Criterion

Sub-criterion

Brief description

Procedure mentioned

Jadhav and Sonar (2011), Sung et al. (2007), Seffah et al. (2006), Kiah et al. (2014), Nielsen (1994), Ossadnik and Lange (1999), Heradio et al. (2012)

Usability

Error reporting

Error reporting and messaging ability of the software package

Yes

User interface

Ease with which the user can use the interface of the software package

Yes

Learnability

Ease with which the user to learn and operate the package

Yes

Jadhav and Sonar (2011)

User types

Ability of the software package to support beginners, intermediate, advanced users, or a combination of user types

Yes

Seffah et al. (2006), ISO/IEC9241-11 (1998), Kiah et al. (2014)

Efficiency

Time to accomplish tasks or throughput

Yes

Satisfaction

User comfort and acceptability of use

Yes