Service innovation management practices in the telecommunications industry: what does cross country analysis reveal?

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Table 3 Discriminant validity of data sets

	1	2	3	4	5	6
Full sample
1. COMIP	0.862
2. OC	0.543	0.853
3. Cross-functional organisation	0.550	0.584	0.848
4. Performance	0.602	0.651	0.561	0.820
5. Innovation process	0.534	0.520	0.703	0.532	0.817
6. Tools/technology	0.546	0.567	0.558	0.587	0.600	0.845
Malaysia
1. COMIP	0.903
2. OC	0.508	0.813
3. Cross-functional organisation	0.477	0.651	0.860
4. Performance	0.562	0.557	0.535	0.808
5. Innovation process	0.493	0.545	0.648	0.579	0.808
6. Tools/technology	0.400	0.471	0.443	0.480	0.512	0.839
Bangladesh
1. COMIP	0.771
2. OC	0.505	0.868
3. Cross-functional organisation	0.552	0.350	0.768
4. Performance	0.596	0.659	0.457	0.809
5. Innovation process	0.456	0.314	0.639	0.326	0.757
6. Tools/technology	0.676	0.545	0.530	0.623	0.544	0.812

Diagonal elements are the square root of the AVE of the reflective scales while the diagonals are the correlations between constructs
COMIP competition-informed pricing, OC organisational culture