Business and Economics

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  1. Case study

    Exploring key factors in online shopping with a hybrid model

    Nowadays, the web increasingly influences retail sales. An in-depth analysis of consumer decision-making in the context of e-business has become an important issue for internet vendors. However, factors affect...

    Hsiao-Ming Chen, Chia-Huei Wu, Sang-Bing Tsai, Jian Yu, Jiangtao Wang and Yuxiang Zheng

    SpringerPlus 2016 5:2046

    Published on: 30 November 2016

  2. Research

    The effect of Malaysia general election on stock market returns

    During the latest episode of general election held in Malaysia, it is observed that the FBMKLCI index was lifted 62.52 points in a day soon after the announcement of election outcome. Moreover, the index regis...

    Venus Khim-Sen Liew and Racquel Rowland

    SpringerPlus 2016 5:1975

    Published on: 14 November 2016

  3. Research

    Tourism guide cloud service quality: What actually delights customers?

    The emergence of advanced IT and cloud services has beneficially supported the information-intensive tourism industry, simultaneously caused extreme competitions in attracting customers through building effici...

    Shu-Ping Lin, Chen-Lung Yang, Han-Chung Pi and Thao-Minh Ho

    SpringerPlus 2016 5:1712

    Published on: 4 October 2016

  4. Research

    An empirical research on customer satisfaction study: a consideration of different levels of performance

    Customer satisfaction is the key factor for successful and depends highly on the behaviors of frontline service providers. Customers should be managed as assets, and that customers vary in their needs, prefere...

    Yu-Cheng Lee, Yu-Che Wang, Shu-Chiung Lu, Yi-Fang Hsieh, Chih-Hung Chien, Sang-Bing Tsai and Weiwei Dong

    SpringerPlus 2016 5:1577

    Published on: 15 September 2016

  5. Research

    Determination of collective behavior of the financial market

    In this paper, we adopt the network synchronization to measure the collective behavior in the financial market, and then analyze the factors that affect the collective behavior. Based on the data from the Chin...

    Shouwei Li, Tao Xu and Jianmin He

    SpringerPlus 2016 5:1535

    Published on: 13 September 2016

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